Dynamic Systems, Inc. has been providing IT-related products and architecting solutions for the Government community since 1991. As an ITES-3H contract holder we offer the depth and breadth of standards-based technology fulfilling the need for end-to-end solutions in support of the Federal Government's enterprise infrastructure goals. We are proud of our ISO 9001:2008 certification for processes and procedures in the procurement and delivery of IT systems. Dynamic Systems is a Federally recognized Woman-Owned Small Business (WOSB).

About ITES-3H

Contract Number: W52P1J-16-D-0009

Contract Period: February 2016 through February 2021

Business Size: Small

Who Can Order: Ordering is open to the Army, other DOD agencies, and all other Federal Agencies, and authorized Government contractors supporting these agencies in accordance with DFARS 252.251-7000.

Terms:

  • Fees - None
  • Payment Terms - Net 30. Partial payments allowed unless otherwise specified by CO.
  • Delivery – 30 calendar days for CONUS; 35 calendar days for OCONUS. Partial shipments allowed unless otherwise specified by CO.
  • FOB Point – Destination
  • Shipping Charges - No Charge to CONUS; As negotiated to OCONUS; Expedited shipping as negotiated


The Information Technology Enterprise Solutions - 3 Hardware (ITES-3H) is a multiple award, firm-fixed-price (with Economic Price Adjustment), Indefinite Delivery Indefinite Quantity (IDIQ) contract vehicle. The fundamental purpose of the ITES-3H acquisition is to support the Army enterprise infrastructure and infostructure goals with a full range of innovative, world class information technology equipment and solutions at a reasonable price. At it’s essence, the ITES-3H equipment shall integrate and enhance Army Net-operations/Net-centric capabilities, while providing a common look and feel for Army applications at all levels of both the strategic and tactical Army enterprise. The equipment must be in compliance with existing DOD and Department of Army standardization, security, and interoperability policies. ITES-3H contractors are to enhance Army capabilities by partnering with and supporting the implementation of Army NETCOM’s Networthiness Program.

The contract is managed by Computer Hardware Enterprise Software and Solution (CHESS), in coordination with the Army Contracting Command (ACC), Rock Island (ACC-RI), who requires contracts to support the Army’s requirements, within CONUS and OCONUS locations, covering a full range of IT equipment for client, server, storage, and network environments; for related incidental services and software; and for warranty variations as part of an ITES-3H solution. The equipment and services shall be commercial in accordance with the definition of commercial items in Federal Acquisition Regulation (FAR) 2.101.

Contract Scope:
The ITES-3H contract is intended to be a total solutions based contract vehicle and include items that are for the fielding of a complete system or as part of a total design solution for all equipment items provided on the contract.

The ITES-3H contract provides for the purchase and lease of commercial UNIX based servers, Non-UNIX based servers, desktops, notebooks, workstations, thin clients, storage systems, networking equipment, network printers, product ancillaries, peripherals, network cabling products, video teleconferencing products, standalone displays, scanners, Everything over Internet Protocol (EoIP) products, communication devices, power devices, and software provided as part of the end-to-end solution, warranty variations, and other related incidental services, accessories, and options. All desktops, notebooks, workstations, thin clients and Windows based systems shall be Army Golden Master (AGM) compliant.

Dynamic Systems will provide new equipment only. However, based upon customer requests, we may propose used or refurbished equipment. Used or refurbished equipment must be authorized by the ordering contacting officer, identified as such, be within the scope of ITES-3H, and be warranted that the equipment has been refurbished to an “as-new” standard.

Services shall be directly related to the procurement of equipment under this contract. The services shall be performed as required on individual delivery orders. Any products which are customarily given to the public or other private industry customers free of charge must also be provided to the Government free of charge. However, other restrictions, such as EULA requirements and compliance with federal laws and regulations, still apply to any product provided to the Government regardless of the cost.

In order to keep pace with changes in technology and meet worldwide requirements of the Army, Dynamic Systems will provide for new technologies and refresh the catalog product offerings in accordance with our commercial business practices, as Army requirements change, and in accordance with the ITES-3H agreement, over the life of this contract.

Catalogs

Catalog I - UNIX Based Servers
Catalog II - Non-UNIX Based Servers
Catalog III - Workstations, Thin Clients, Desktops and Notebooks
Catalog IV - Storage Systems
Catalog V - Networking Equipment
Catalog VI - Network Printers, Scanners, and Support Devices
Catalog VII - Cables, Connectors, and Accessories
Catalog VIII - Video Equipment Products
Catalog IX - Uninterruptible Power Supplies

Non-catalog Items

  • Related Items
  • Related Equipment
  • Related Software
  • Related Services

Related Incidental Services

  • System Configuration and Integration
  • Physical Site Analysis
  • Installation and Relocation
  • High Availability Configuration
  • Warranty Variations



Ordering Process

Click Here for Ordering Guide

Trade Act Agreement
ITES-3H contract catalog items must be Trade Act Agreement (TAA) compliant. However, there are instances where an item required as part of an ITES-3H solution is not TAA compliant. Ordering Contracting Officers (OCO) are able to make determinations to waive the TAA compliancy requirement to purchase the non-TAA compliant item after confirming the item being purchased is, in fact, non-TAA compliant; there are no TAA compliant items available from any of the ITES-3H contract holders; and no other TAA compliant items are available that will satisfy the requirement. The OCO will document the order file to support the determination to waive the TAA requirement. The waiver will be specific to the individual delivery order. Non-TAA compliant items will be offered under the Related items, Equipment and/or Software CLINs. The OCO must establish firmed fixed pricing in accordance with FAR 15.4 for these items.

Warranty
As part of the purchase price, all equipment provided under the contract shall be provided with a standard OEM commercial warranty of one year for all catalog items except workstations, thin clients, desktops and notebooks offers three years. Warranty variations and uplifts are available – including OEM uplifts as well as customized warranty and maintenance plans. These shall be negotiated with the ordering CO.

How to Troubleshoot a Problematic Order
Our ITES-3H customer service team is committed to processing your orders accurately and in a timely manner. They continually track orders to ensure products are delivered on time and to the right location. Should you experience an issue with your order, or simply desire order status, contact our order processing representatives by email at orderprocessing@DynamicSystemsInc.com or by calling (877) DSI-4GOV x209 or x242.

For assistance or questions pertaining to installation, basic warranty, extended warranty, technical support, software support, and other post-delivery issues, please call (877) DSI-4SOS x3.

Other Questions or Issues? Please reach out to one of the Dynamic Systems’ Key Contacts listed below. We are committed to superior customer satisfaction.

 

Dynamic Systems' Key Contacts

Program Manager
Lisa Jensen
(877) DSI-4GOV x222 Office Toll Free
(310) 337-4400 x222 Office
(310) 710-2025 Cell
(310) 347-4494 Fax
Lisa.Jensen@DynamicSystemsInc.com
Deputy Program Manager
Dean Dierks
(877) DSI-4GOV x236 Office Toll Free
(310) 337-4400 x236 Office
(310) 413-0722 Cell
(310) 347-4480 Fax
Dean.Dierks@DynamicSystemsInc.com

Inside Sales
Susie Bucher, Team Lead
(877) DSI-4GOV x232 Office Toll Free
(310) 337-4400 x232 Office
(310) 347-4400 Fax
InsideSales@DynamicSystemsInc.com

Corporate Headquarters
Dynamic Systems, Inc.
124 Maryland St
El Segundo, CA 90245




ITES-3H Key Contacts


For questions regarding guidelines and procedures for placing orders, contact:

CHESS
ATTN: SFAE-PS-CH
9351 Hall Road, Building 1456
Fort Belvoir, VA 22060-5526
(888) 232-4405
armychess@mail.mil


CHESS Customer Support Team
armychess@mail.mil
(888) 232-4405 (M-F, 8am-5pm EST)

For questions of a contractual nature, contact:

ACC-RI
ATTN: Ilana Bohren
CCRS-TA
3055 Rodman Ave
Rock Island, IL 61299-8000
(309) 782-1844
ilana.c.bohren.civ@mail.mil